These Terms of Service ("Terms") govern your use of the Owazo Inc. website and any services you engage us to provide. By using this website or engaging Owazo for services, you agree to these Terms.
Questions? Email [email protected].
1. Who We Are
Owazo Inc. is an AI consulting firm that builds and manages AI-powered workflow systems for small businesses. We are incorporated in Texas. References to "Owazo," "we," "us," or "our" mean Owazo Inc.
2. Services
Owazo provides AI assessments, workflow analysis, system design and build, and ongoing managed services. The specific scope of any engagement is defined in a separate written agreement signed by both parties before work begins.
Nothing on this website constitutes a binding offer to provide services. Engagement begins only upon execution of a signed agreement and receipt of any required payment.
3. AI Recommendations Disclaimer
Our assessments and recommendations are based on information you provide and our professional judgment at the time of the engagement. We make reasonable efforts to verify tool capabilities, pricing, and integrations before recommending them. However:
- AI tools and third-party software change frequently. Features, pricing, and integrations we describe may change after delivery of your report.
- Results from implementing AI systems vary by business. Time savings and efficiency estimates are projections based on your described workflows, not guarantees.
- Owazo is not responsible for outcomes resulting from your independent decision to act on recommendations outside of an active engagement with us.
4. Limitation of Liability
To the maximum extent permitted by applicable law, Owazo's total liability to you for any claim arising from our services — including negligence, breach of contract, or any other cause — is limited to the total fees you paid us in the three months preceding the claim.
We are not liable for indirect, incidental, consequential, or punitive damages of any kind, including lost revenue, lost data, or business interruption, even if we have been advised of the possibility of such damages.
5. Intellectual Property
Written reports and deliverables produced by Owazo for your engagement become your property upon full payment of the associated fees. Owazo retains ownership of any underlying frameworks, templates, tools, or methodologies used to produce those deliverables.
Systems built and deployed on your behalf under a managed services agreement remain yours if the agreement is terminated, subject to any third-party tool licenses and the terms of your signed engagement agreement.
6. Confidentiality
We treat your business information as confidential. We do not share details of your operations, workflows, or financial information with third parties except as required to deliver your services (e.g., a transcript tool processing your call). See our Privacy Policy for full details.
7. Payment
Payment terms are specified in your engagement agreement. Assessment fees are due at time of booking. Retainer fees are billed monthly in advance. We reserve the right to pause work if payment is more than 10 days past due.
8. No Guarantee of Results
We do not guarantee specific business outcomes from our services. AI systems require accurate inputs, proper configuration, and operational context that may change over time. We commit to delivering competent professional work — not to a specific result.
9. Governing Law
These Terms are governed by the laws of the State of Texas. Any disputes will be resolved in the courts of Texas, and you consent to personal jurisdiction there.
10. Changes to These Terms
We may update these Terms from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance.
11. Contact
Owazo Inc.
[email protected]